Rinkesh Kumar SinghAvailable for new challenges · Gurgaon, India

Rinkesh Kumar Singh

I turn bespoke integrations into repeatable systems — engineering checkout, payment, CRM & WhatsApp automation that ships faster and churns less.

Senior Implementation SpecialistCustomer Success ManagerIntegration & Automation Engineer
50+ five-star reviews on G2 & Shopify name me personally
200
Active accounts
managed concurrently
$50K
Monthly recurring revenue
portfolio owned
<2%
Churn rate
held through QBRs
900+
Brands delivered
across 10+ verticals
★Beyond the support queue

Trusted advisor to the CXO team

I work closely with the company's CXOs in frequent strategy sessions — turning frontline customer insight into advisory input that directly shapes the product feature roadmap and company growth plan.

Product feature roadmapCompany growth strategyFrontline customer insight

The stack I build & integrate with

Airtable
Asana
Calendly
Google
Google Apps Script
Google Calendar
HubSpot
Instagram
Meta
Notion
Odoo
Razorpay
Shopify
Typeform
WhatsApp API
WooCommerce
Zapier
Zoho
Airtable
Asana
Calendly
Google
Google Apps Script
Google Calendar
HubSpot
Instagram
Meta
Notion
Odoo
Razorpay
Shopify
Typeform
WhatsApp API
WooCommerce
Zapier
Zoho
Airtable
Asana
Calendly
Google
Google Apps Script
Google Calendar
HubSpot
Instagram
Meta
Notion
Odoo
Razorpay
Shopify
Typeform
WhatsApp API
WooCommerce
Zapier
Zoho
Airtable
Asana
Calendly
Google
Google Apps Script
Google Calendar
HubSpot
Instagram
Meta
Notion
Odoo
Razorpay
Shopify
Typeform
WhatsApp API
WooCommerce
Zapier
Zoho
What customers say

50+ five-star reviews name me personally.

Across QuickReply.ai's 214 reviews on G2 and the Shopify App Store, 50+ of the 5-star ones call me out by name for the support and integration work. A few below.

5.0 average
G2 · verifiedShopify App Store · verified merchants
Y
Yanchi
India · Shopify store · ~1 month
May 2024
5.0/5

“Perfectly configured for our Shopify store”

I strongly recommend this WhatsApp API service for anyone using a Shopify store! It seamlessly integrates with our operations to send order alerts, collect reviews, manage NDRs, confirm COD orders, and handle customer service. What truly sets it apart is the exceptional support — particularly Mr. Rinkesh, who has been incredibly proactive and attentive, ensuring the WhatsApp API is perfectly configured to our needs. Look no further!

Verified merchantShopify
GI
GiftingStudio.in
India · Shopify store · ~1 month
Jan 2025
5.0/5

“A game-changer after trying multiple WhatsApp API tools”

After trying multiple WhatsApp API solutions — Pragma, Bitespeed, Interakt, AI Sensy — we've finally settled with QuickReply, and it's been a game-changer. A special shoutout for their exceptional customization capabilities. Over my 4-year journey with various providers, I haven't seen anyone match this level of tailored support. I'd personally thank Deepash, Rahul, Rinkesh, and the technical team for their dedication.

Verified merchantShopify
DT
Diptii T.
MyHues · Small-Business
Aug 2025
5.0/5

“Exceptional customer service, easy to use UI, recommended for startups”

Their customer support team, especially Rochan and Rinkesh, has been consistently responsive and supportive. Every query, big or small, has been addressed quickly, which made a huge difference during our growth phase. Results of our abandoned-cart campaigns have been far more effective than traditional email retention. Highly recommended for bootstrapped startups.

Validated ReviewerG2
D
Dapperfeet
India · Shopify store · 12 months
Feb 2024
5.0/5

They are really prompt in helping out in any way possible. My POC Mr. Rinkesh did a fabulous job explaining all campaign procedures and solved all queries without any delays.

Verified merchantShopify
PM
Performance M.
Performance Marketing · Small-Business
Jun 2026
5.0/5

“Outstanding Support, Fast Responses”

I appreciate the great job Rinkesh and his team have done with QuickReply.ai — especially their outstanding customer support and technical expertise. If you're looking for a reliable WhatsApp automation partner with stellar support, I highly recommend them for a truly 5-star experience. Features like drip campaigns and custom flows have significantly improved our ROAS.

Validated ReviewerG2
TG
Twinkle G.
Growth Marketer · Mid-Market
Sep 2024
5.0/5

“One of the best Sales & Lead-Gen focused Chatbots ever seen”

I like the CSM support and the focus on the lead-nurture aspect of the bot, plus the ease of implementation. Nurtured leads and an easy-to-use canvas for building the chatbot.

Validated ReviewerG2