Customers

Case studies with numbers behind them.

A sample of integration and automation builds — each one a real system in production, measured by the outcome it drove.

Gujarat Titans (IPL)

Fan Engagement

High-volume WhatsApp workflow for live match updates and ticketing queries, engineered to survive peak match-day API traffic serving millions of fans.

0
downtime at peak traffic
WhatsApp APIHigh concurrencyWebhooks

Hair Originals

Appointment Booking · Meta Featured

Fully automated WhatsApp booking and rescheduling chatbot. Selected by Meta as a global benchmark use case for the beauty industry.

Meta
global benchmark case
ChatbotBeautyAutomation

Suwasthi

Healthcare · Payment Recovery

Payment-gateway webhooks + CRM triggers driving automated WhatsApp invoices and reminders to recover stalled payments.

70%
lift in payment completion (24h)
PaymentsWebhooksCRM

Regrip

Manufacturing · Supply Chain

Custom ERP-lite layer (Apps Script + Webhooks) syncing stock, delivery, and invoice alerts across teams.

80%
less inter-team comms lag
Apps ScriptERP-liteOps

Barkens & Rage Coffee

Subscription Retention

WhatsApp renewal engine with automated dunning to catch failed and missed subscription renewals before churn.

80%
fewer missed renewals
RetentionDunningCLTV
Published & authored

25case studies I've written on QuickReply.ai

Real campaigns I architected and documented — each links to the published study. Numbers are the brands' actual results.

DRDrzya
1140x ROI
Abandoned cart recovery

Turned ₹652 into ₹7,42,859 through four spaced WhatsApp campaigns with celebrity associations.

Read the case study →
The Wellness Shop logoThe Wellness Shop
607x ROI
Add-to-cart recovery

A ₹497 test budget recovered orders worth over ₹3 lakh.

Read the case study →
Dermawear logoDermawear
244x ROI
WhatsApp popup lead capture

Converted 3,800 website leads into 713 orders — ₹7.44L revenue on ₹3,041 spend.

Read the case study →
HairOriginals logoHairOriginals
461x ROI
Product-browse retargeting

₹1,11,651 from a ₹242 campaign targeting 15s+ browsers who didn't add to cart.

Read the case study →
RSRoot & Soil
182x ROI
Abandoned cart recovery

A two-tier drip converted 2,797 abandoned carts worth ₹32.6 lakh.

Read the case study →
OROralia
178x ROI
Website popup retargeting

277,100 pop-up opt-ins generated 7,123 new orders.

Read the case study →
VEVestirio
175x ROI
WhatsApp popup

1,117 new orders via a 10% discount popup shown after 5 seconds.

Read the case study →
Renee Cosmetics logoRenee Cosmetics
171x ROI
Abandoned cart recovery

Recovered 5,703 abandoned carts through personalized WhatsApp journeys.

Read the case study →
KVK9 Vitality
116x ROI
RCS re-engagement

21 orders from ₹568 by adding RCS to the re-engagement playbook.

Read the case study →
Namyaa Skincare logoNamyaa Skincare
105x ROI
Abandoned cart recovery

Hesitation-addressing recovery messages recovered 333 orders (₹3.45L).

Read the case study →
ALAuli Lifestyle
96x ROI
WhatsApp popup opt-ins

Captured 63,403 leads and drove 3,898 new orders via timed pop-ups.

Read the case study →
The Wellness Shop logoThe Wellness Shop
13,993% ROI
Browse abandonment

₹11 lakh across 1,792 orders at minimal messaging cost.

Read the case study →
Noorson logoNoorson
6,487% ROI
WhatsApp opt-in popup

Discount-incentivized popup captured numbers, converted via automated welcome flows.

Read the case study →
KVK9 Vitality
5,065% ROI
Cross-sell broadcast

One broadcast to existing customers hit 50% conversion — with no discounts.

Read the case study →
Menoveda logoMenoveda
4,253% ROI
Repeat-purchase broadcasts

Monthly restock campaign generated ₹46,477 from ₹1,092 spend.

Read the case study →
DEDermazone
$916K revenue
Abandoned cart recovery

Converted 6,937 abandoned carts at just $1,587 messaging cost.

Read the case study →
AUAuric
74.8% recovery
Abandoned cart recovery

Multi-stage automated sequences across WhatsApp, SMS & email.

Read the case study →
Attic Salt logoAttic Salt
+57% recovery
Abandoned cart recovery

Psychology-based WhatsApp reminder sequences doubled conversions.

Read the case study →
Isaac Luxe logoIsaac Luxe
50.6% recovered
Broadcast auto-retry

Recovered 1,432 failed WhatsApp messages via automated retry intervals.

Read the case study →
TETechnoSport
+23% conversions
Browse abandonment flows

₹530,450 revenue across 852 recovered orders.

Read the case study →
Renee Cosmetics logoRenee Cosmetics
+230% on step 2
2-step cart recovery

The 2nd reminder converts 230% more than the 1st.

Read the case study →
AUAuric
27% COD→prepaid
COD-to-prepaid conversion

A three-step incentive turned 27% of COD orders into prepaid.

Read the case study →
Manav Rachna University logoManav Rachna University
713 hrs saved
WhatsApp support chatbot

Bots autonomously handled 89% of inquiries while engaging 4,000 leads.

Read the case study →
Hero Homes logoHero Homes
2x qualification
WhatsApp → ERP lead journey

Automated WhatsApp-to-ERP capture cut lead leakage for a real-estate developer.

Read the case study →
Sanctity Ferme logoSanctity Ferme
60% faster follow-up
Real-estate WhatsApp automation

Streamlined vacation bookings and investment inquiries, lifting conversions.

Read the case study →
What customers say

50+ five-star reviews name me personally.

Across QuickReply.ai's 214 reviews on G2 and the Shopify App Store, 50+ of the 5-star ones call me out by name for the support and integration work. A few below.

5.0 average
G2 · verifiedShopify App Store · verified merchants
Y
Yanchi
India · Shopify store · ~1 month
May 2024
5.0/5

“Perfectly configured for our Shopify store”

I strongly recommend this WhatsApp API service for anyone using a Shopify store! It seamlessly integrates with our operations to send order alerts, collect reviews, manage NDRs, confirm COD orders, and handle customer service. What truly sets it apart is the exceptional support — particularly Mr. Rinkesh, who has been incredibly proactive and attentive, ensuring the WhatsApp API is perfectly configured to our needs. Look no further!

Verified merchantShopify
GI
GiftingStudio.in
India · Shopify store · ~1 month
Jan 2025
5.0/5

“A game-changer after trying multiple WhatsApp API tools”

After trying multiple WhatsApp API solutions — Pragma, Bitespeed, Interakt, AI Sensy — we've finally settled with QuickReply, and it's been a game-changer. A special shoutout for their exceptional customization capabilities. Over my 4-year journey with various providers, I haven't seen anyone match this level of tailored support. I'd personally thank Deepash, Rahul, Rinkesh, and the technical team for their dedication.

Verified merchantShopify
DT
Diptii T.
MyHues · Small-Business
Aug 2025
5.0/5

“Exceptional customer service, easy to use UI, recommended for startups”

Their customer support team, especially Rochan and Rinkesh, has been consistently responsive and supportive. Every query, big or small, has been addressed quickly, which made a huge difference during our growth phase. Results of our abandoned-cart campaigns have been far more effective than traditional email retention. Highly recommended for bootstrapped startups.

Validated ReviewerG2
D
Dapperfeet
India · Shopify store · 12 months
Feb 2024
5.0/5

They are really prompt in helping out in any way possible. My POC Mr. Rinkesh did a fabulous job explaining all campaign procedures and solved all queries without any delays.

Verified merchantShopify
PM
Performance M.
Performance Marketing · Small-Business
Jun 2026
5.0/5

“Outstanding Support, Fast Responses”

I appreciate the great job Rinkesh and his team have done with QuickReply.ai — especially their outstanding customer support and technical expertise. If you're looking for a reliable WhatsApp automation partner with stellar support, I highly recommend them for a truly 5-star experience. Features like drip campaigns and custom flows have significantly improved our ROAS.

Validated ReviewerG2
TG
Twinkle G.
Growth Marketer · Mid-Market
Sep 2024
5.0/5

“One of the best Sales & Lead-Gen focused Chatbots ever seen”

I like the CSM support and the focus on the lead-nurture aspect of the bot, plus the ease of implementation. Nurtured leads and an easy-to-use canvas for building the chatbot.

Validated ReviewerG2
MN
Mama Nourish
India · Shopify store · 4 months
Nov 2024
5.0/5

We've been using QuickReply for over 4 months and it has proven to be an effective tool for us. Its WhatsApp features have optimised our communication and made campaign management much more efficient. Saloni and Rinkesh have been helpful in assisting us with campaign setup and providing timely support whenever needed. Highly recommended!

Verified merchantShopify
A
Ayushoveda
India · Shopify store · 4 months
Jul 2024
5.0/5

Customer service is extremely prompt — that's the best part. Since we are non-technical, response from the technical and customer-service team was an important factor in choosing QuickReply. The team is ever ready to get things going, response is very quick, and our concerns are addressed promptly. Keep up the good work!

Verified merchantShopify
KA
Kritika A.
Content Strategist Head · Mid-Market
Jun 2026
5.0/5

“Exceptional Support Team That Always Delivers”

The style of resolving our issues has always been admired from our side. Khushbu and Rinkesh have been actively helping us.

Validated ReviewerG2
S
Sareewave
India · Shopify store · 6 months
Jul 2024
5.0/5

So good — very supportive staff, especially Rinkesh Singh sir. Great service.

Verified merchantShopify
SF
Solar For Nature
India · Shopify store · 7 days
Jul 2024
5.0/5

Awesome people. These guys are really brilliant and understand every query with ease. Approachable. 10/10 for actionable — looking to have a long-term business with them.

Verified merchantShopify
AK
Amit K.
Head — BPR & Sales Automation · Small-Business
Apr 2025
5.0/5

“Happy with the service of QuickReply.ai”

The platform is easy to use and the support from the QuickReply.ai team is awesome. With just an hour's session, even a non-technical person can design and configure the chatbot flow. It helps me run a 24x7 sales-lead mechanism with easy-to-configure conversations, notifications and analytics.

Validated ReviewerG2
Featured customers

Notable brands I've worked with

A handpicked slice of the portfolio — from IPL teams and universities to household D2C names.

AAFT University logoAAFT University
Advanced Hair Studio logoAdvanced Hair Studio
Agaro Lifestyle logoAgaro Lifestyle
AlaanPay logoAlaanPay
Amama Jewels logoAmama Jewels
Astro Arun Pandit logoAstro Arun Pandit
Aurelia Diamonds logoAurelia Diamonds
Beeaar Group logoBeeaar Group
Bizgurukul logoBizgurukul
Boldfit logoBoldfit
CarInfo logoCarInfo
Century Real Estate logoCentury Real Estate
Christ University logoChrist University
Cornitos logoCornitos
Corvi LED logoCorvi LED
CP Goenka International School logoCP Goenka International School
Dabur logoDabur
Dermawear logoDermawear
Dista USA logoDista USA
Distacart logoDistacart
Europe Emirates Group logoEurope Emirates Group
ExpenseOnDemand logoExpenseOnDemand
Farmley logoFarmley
Frido logoFrido
GemsMantra logoGemsMantra
GK Hair logoGK Hair
Goodveda logoGoodveda
Gujarat Titans logoGujarat Titans
Hero Homes logoHero Homes
IDP India logoIDP India
Indus Valley logoIndus Valley
Jiva Ayurveda logoJiva Ayurveda
Lal Sweets India logoLal Sweets India
Major Hospital logoMajor Hospital
Manav Rachna Edu logoManav Rachna Edu
Melange Singapore logoMelange Singapore
Menoveda logoMenoveda
Metalkart logoMetalkart
Motherland Hospital logoMotherland Hospital
NasAcademy logoNasAcademy
Nestroots logoNestroots
pH Laboratories logopH Laboratories
PrimeStyle.com logoPrimeStyle.com
Priyagold logoPriyagold
Project Serotonin logoProject Serotonin
Rage Coffee logoRage Coffee
Renee Cosmetics logoRenee Cosmetics
Revibe logoRevibe
Saraswat Hospital logoSaraswat Hospital
Shiseido Professional logoShiseido Professional
Shivam Autozone logoShivam Autozone
Shree Ashtech logoShree Ashtech
Soham logoSoham
Sploot logoSploot
Suwasthi logoSuwasthi
TDF Diamonds logoTDF Diamonds
The Akshaya Patra Foundation logoThe Akshaya Patra Foundation
The Art of Living logoThe Art of Living
The Next Decor logoThe Next Decor
The Pillow Company logoThe Pillow Company
Uptownie logoUptownie
VehicleCare logoVehicleCare
Account book

972+ brands I've owned as CSM

The real portfolio — search by name, or filter by vertical and region.

145 East Official logo
145 East Official
India
365 Wellness and HealthTech Pvt Ltd logo
365 Wellness and HealthTech Pvt Ltd
9M Skincare logo
9M Skincare
AAFT logo
AAFT
India
AAFT University logo
AAFT University
India
AarBee Attires logo
AarBee Attires
AashirsLifestyle logo
AashirsLifestyle
AAYNA Clinic logo
AAYNA Clinic
India
Acacia Garden Center logo
Acacia Garden Center
India
Accacia logo
Accacia
ACCOLADZZ CASHEW INDUSTRIES logo
ACCOLADZZ CASHEW INDUSTRIES
Acme chemicals logo
Acme chemicals
India
Acme Heights 92 logo
Acme Heights 92
Acru logo
Acru
Activ Life logo
Activ Life
India
ActiveX logo
ActiveX
Advanced Hair Studio logo
Advanced Hair Studio
AEGIS LOGISTICS LIMITED logo
AEGIS LOGISTICS LIMITED
India
Aegte logo
Aegte
Aganya kreation logo
Aganya kreation
AGARO logo
AGARO
Aguante logo
Aguante
Aguila ActiveWear logo
Aguila ActiveWear
Airo Tech Enterprise logo
Airo Tech Enterprise
Ajwain Watches logo
Ajwain Watches
India
ALAANPAY TECHNOLOGY FZCO logo
ALAANPAY TECHNOLOGY FZCO
ALCIS Sports logo
ALCIS Sports
ALEG logo
ALEG
India
Alfa Gold logo
Alfa Gold
Alive Wellness Clinics logo
Alive Wellness Clinics
Allthatsdesi logo
Allthatsdesi
India
ALOFI - Guru Kripa Exports logo
ALOFI - Guru Kripa Exports
Altlifelab Solutions Pvt Ltd logo
Altlifelab Solutions Pvt Ltd
Alxedo logo
Alxedo
Alyve Health - Imagine Healthfin Pvt Ltd logo
Alyve Health - Imagine Healthfin Pvt Ltd
Amama logo
Amama
India
Amanda Moda logo
Amanda Moda
Amara Luxury Pvt Ltd logo
Amara Luxury Pvt Ltd
amazing-stuffs.com logo
amazing-stuffs.com
amor8co logo
amor8co
Anaario logo
Anaario
Anaaya Cosmetics logo
Anaaya Cosmetics
Anmer London logo
Anmer London
Anmol Baby Carriers logo
Anmol Baby Carriers
Anupama Menon logo
Anupama Menon
Anuvas logo
Anuvas
Applied Techno Engineers Private Limited logo
Applied Techno Engineers Private Limited
Arabian Aroma Perfumes logo
Arabian Aroma Perfumes
Aranqa logo
Aranqa
Arbanox logo
Arbanox
India
Arkaye jewels logo
Arkaye jewels
Arkimy technologies logo
Arkimy technologies
India
Aroma360 logo
Aroma360
Artalley Manufacturer Pvt Ltd logo
Artalley Manufacturer Pvt Ltd
Arteastri logo
Arteastri
India
ARTI SURGICALS logo
ARTI SURGICALS
Aruna Techno Industries logo
Aruna Techno Industries
Aruni Design logo
Aruni Design
asa Beauty logo
asa Beauty
India
Ascent Hospitality logo
Ascent Hospitality
India
ASGARD VENTURES logo
ASGARD VENTURES
India
Ashapower Private Limited logo
Ashapower Private Limited
India
Asian Business School logo
Asian Business School
India
Asian Sports logo
Asian Sports
India
Asian Suits Online logo
Asian Suits Online
Asmita Super Markets Pvt. Ltd. logo
Asmita Super Markets Pvt. Ltd.
AssignPro Solutions logo
AssignPro Solutions
Astro Arun Pandit logo
Astro Arun Pandit
Athletifreak India logo
Athletifreak India
Attic Salt logo
Attic Salt
India
Auffullen Healthcare Private Limited logo
Auffullen Healthcare Private Limited
Aujjessa logo
Aujjessa